If you’re stuck on the level 9 quest (chat tutorial) in any of the starting cities, here’s a check list of what to watch for.
1. Make sure you type everything EXACTLY the same as the quest instructs you to. For example, if you type well met instead of Well met! or if you type you misunderstand instead of You misunderstand., the NPC Botulf will never recognize your sentence.
2. Make sure that you are not in the middle of conversation with the NPC. You have to click or confirm the NPC’s dialogue and end the conversation. If the speech bubble from NPC is still present, they won’t recognize your sentence.
3. Some people said we have to target the NPC while we do the quest. So, stay close to the NPC and keep your cursor selection on the NPC if you have problem making them hear you.
The quests are “Lend Me Your Ears Already” from Memenaru in Ul’dah, “He’s Got a Ticket to Ride” from Spinning Blade in Gridania, and “Meet, Greet, and Deceit” from Niniya in Limsa Lominsa.
I’m writing this because today I was helping someone and was about to pull out some of my hair because what she typed seems perfectly correct and yet the NPC wouldn’t respond. I searched Google and FFXIV official forum and couldn’t find anything. Then, I figured out that she said the quest sentence while the NPC was still talking to her. =_=;;